You may return items within 3 days of receiving your order.
Eligibility Criteria:
To be eligible for a return, items must be unused, in the same condition as received, and in the original packaging.
No Return Or Exchange On International Shipping.
Initiating a Return:
Contact our Customer Support within 3 days of receiving your order to initiate the return process.
Clearly state the reason for the return and provide relevant details.
Return Shipping:
Customers are responsible for return shipping charges.
Return Address:
Plot No K-483 Sector 35-B Korangi 5 Karachi
Karachi, Sindh, 74900
Refund Process: Through Courier Service
Once we receive your returned item, it will be inspected for eligibility.
If the return is approved, a refund will be processed to your original method of payment.
Please allow 5 business days for the refund to reflect in your account.
Damaged or Incorrect Items:
If you receive a damaged or incorrect item, please contact us immediately. We will arrange for a replacement or refund.
Exchanges:
We currently do not offer direct exchanges. If you need a different item, please initiate a return and place a new order.
Contact Information:
Customer Support Email: Zohanateeq176@gmail.com
Customer Support Phone: +92-3453828419
Note:
We reserve the right to refuse returns that do not meet the eligibility criteria